Strategic Plan

Our Plan

While each of the individual departments within the Division have developed comprehensive unit plans, this Finance and Administration plan encapsulates the broader goals, shared vision, and philosophy for implementing all departmental plans.

Strategic Planning establishes direction and empowers all staff and management to participate and assume greater responsibility for establishing and achieving our goals. The order of goals and objectives in this plan does not convey a specific priority sequence. This plan will be periodically revisited and revised as necessary to make it consistent with evolving needs and standards of Washington State University. The system-wide university strategic plan can be found here.


We are an integrated team of innovative professionals who deliver the highest quality operational services that support and improve research and discovery, the student experience, and the outreach and engagement environment of Washington State University.


We provide outstanding stewardship and enhancement of the University’s financial and physical resources while providing a safe, enriching and sustainable environment in which our stakeholders live, learn and work.

strategic goals

  • Recruit, develop and retain an outstanding, diverse, and innovative workforce.
  • Develop and foster a culture which proactively evaluates risk within the decision making processes.
  • Integrate the principles of equal opportunity, fairness and equality into all activities and practices throughout the University.
  • Establish open, factual and responsive communication with all of our customers, colleagues, facilitating transparency and collaborative relationships.
  • Continuously improve service delivery to our customers focusing on improved communication, efficiency and effectiveness.
  • Pursue new and sustainable technologies that support and improve Finance & Administration services and meet the evolving needs of the University.
  • Plan, design, construct and preserve quality facilities and infrastructure in alignment with University strategic priorities.